Privacy Management Solution Buyer's Guide

You’ve determined that you’re subject to CCPA, CPRA and/or GDPR, and now you need to figure out if there is a data privacy solution that can help handle your privacy program. Designing a privacy program that instils the necessary transparency to build trust with your customers isn’t always easy, but with the right partner, it can be done well.

This guide is designed to help you choose a privacy solution that is best for your company. After speaking with dozens of privacy professionals, we found that accuracy, ease of ongoing maintenance, and automation rose to the top as the most beneficial, which is why you’ll see these attributes highlighted in the requirements below.

A privacy solution is the backbone of your privacy program, and the right one should enable you to automate elements of your program, and help you fulfil requirements to become (and remain) compliant with CCPA, CPRA, GDPR, LGPD, and upcoming regulations.

The top five requirements you should consider when evaluating a data privacy solution for your business include (remember the acronym DMAAP, like ‘Data Map’):

1. Detect - Enumerates unknown systems containing personal data in your organization
2. Map - Discovers and maps personal data within your organization’s systems
3. Automate - Automates privacy workflows and processes
4. Authenticate - Verifies an identity without requiring additional personal information
5. Partner - Offers a dedicated privacy program partner to ensure ongoing success

Requirements for a Data Privacy Solution: DMAAP

• Detect: Enumerates unknown systems containing personal data in your organization. Organizations store personal information everywhere — on locally owned databases, in cloud-based servers, in SaaS solutions (e.g., Salesforce, Snowflake, Slack, Shopify, Zendesk, Zoom, etc.), and throughout their supply chain.

• Map: Discovers and maps personal data within your organization’s systems. A privacy solution should connect with your data sources so it can be updated in real-time to create a data map — a living blueprint of all the data in your organization.

• Automate: Automates privacy workflows and processes. A modern-day privacy solution should deliver automation with appropriate controls, and manual processes are no longer sustainable.

• Authenticate: Verifies an identity without requiring additional personal information. Avoid requiring individuals to submit more personal information to protect their privacy.

• Partner: Offers a dedicated privacy partner to ensure ongoing success. It’s critical to choose a privacy solution that continues to work with you beyond the initial implementation.

Conclusion

Choosing a privacy solution for your company should take into account your company size, number of anticipated DSARs, and how big your privacy team is. Most organizations want one privacy solution that can manage their entire privacy program. Privacy solutions that prioritize accuracy, create efficiencies, and automate help organizations increase trust in their brand and reduce the risk of being fined.

About DataGrail

DataGrail helps companies comply effortlessly with existing and emerging privacy laws, such as GDPR, CPRA and CCPA. It was designed from the ground up to automate data discovery and streamline privacy programs. DataGrail built its solution to directly integrate with an organization’s internal databases and developed 250+ pre-built connectors with companies such as Salesforce, Shopify, Adobe, AWS, Oracle, Okta, and many others.