The 2024 Gartner® Best Practices For Automating Subjects Rights Requests

Gartner’s latest research reveals the growing importance of automating Subjects Rights Request (SRR) workflows to avoid the costly consequences of poorly managed processes.

Managing Subject Rights Requests efficiently is not just a regulatory necessity, but a cornerstone of customer trust for enterprise brands.

Poor management of SRRs, including DSARs, can lead to delays, fines, and reputational damage. According to Gartner, By 2026, the mismanagement of SRRs is projected to result in over $1 billion in penalties—a tenfold increase from 2022.

Gartner recommends that organizations adopt best practices to automate and optimize their SRR processes. This approach not only mitigates risk but also enhances operational efficiency, customer trust, and privacy program maturity.

Download the 2024 Gartner® Best Practices For Automating Subjects Rights Requests to learn how to streamline your SRR processes, reduce costs through automation, and ensure compliance with evolving privacy regulations.

DataGrail empowers enterprises to:

• Automate the fulfillment of SRRs across all your third-party and internal systems and reduce the time, cost, and complexity associated with manual SRR processes.
• Ensure that every SRR is handled in compliance with evolving regulations by standardizing and documenting workflows.
• Enable better data discovery through automated identification and mapping of personal data across systems.
• Monitor and measure SRR performance by tracking critical metrics—time, cost, and scale—to ensure continuous improvement and risk management.

As privacy regulations continue to evolve, your SRR strategy must evolve too. With DataGrail’s enterprise privacy management platform, you can automate workflows, streamline data discovery, and gain insights into your privacy program’s performance—all while reducing costs and improving compliance.

Contact us today to learn how DataGrail can help you scale, automate, and optimize your privacy program to meet the demands of the future.

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Gartner, Hype Cycle for Privacy, 2024, Bernard Woo, Stefan Dumitrescu, 29 July 2024

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