Agent Overview

Agentless API Specification

The Internal Systems API specification defines how to build consistent, scalable, and secure REST APIs for any organization's internal system, like databases, data warehouses, unstructured data stores, or homegrown applications, in order to provide an interface with the DataGrail Platform to process privacy requests.

Credentials

Authentication credentials must be securely stored in a supported credentials management provider and programmatically accessible to the Request Manager Agent.

Environment Variables

Environment variables defined within the container enable dynamic configuration of all Request Manager Agent properties and operations.

Internal Systems Integration Overview

For many modern businesses, internal data systems are large repositories of sensitive personally identifiable information (PII). To process growing volumes of Data Subject Requests (DSR), companies must interact with every data system containing PII the organization uses, regardless of the storage medium.

Request Manager Agent Overview

Webhooks Overview

Webhook integrations allow DataGrail to dispatch privacy request processing to your systems. When a privacy request reaches the appropriate lifecycle stage, DataGrail sends an HTTP request to your webhook endpoint with the details needed to perform the work (e.g., retrieve or delete data). Once your system completes the work, it confirms completion via the provided callback URL.