## Capabilities

DataGrail's Brevo integration provides the following capabilities:

| Product | Capability |
| --- | --- |
| [Request Manager](https://docs.datagrail.io/docs/request-manager/getting-started) | Request Types | Access, Deletion |
| Identifier Categories | Email |
| Foundation Connections | Transactional Mailer |

## Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

- **DataGrail User Role:** Super Admin, Connections Manager
- **Brevo User Role:** Admin

## Create an API Key

1. Log in to **Brevo**.
2. In the top-right corner, select your account name, then **SMTP & API**.
3. Select the **API keys** tab, then **Generate a new API key**.
4. Enter a descriptive name for the key, then select **Generate**.
5. Copy the API key and store it in a secure, temporary location. The key is shown only once and cannot be retrieved after you close the window.

## Connect to DataGrail

1. In DataGrail, navigate to **Integrations** and select **Configure New Integration** to search for **Brevo**.
2. Enter the newly created **API Key**.
3. Select **Configure Integration**.

## Configure Sender Settings

After connecting the integration, configure the sender name and email address that will appear on all outgoing privacy communications to data subjects.

1. Select **Edit Integration**
2. Under **Sender Configurations**, select **Add Sender**.
3. Enter a **Sender Name** — this is the display name that will appear in the "From" field of emails sent to data subjects (e.g., `The Privacy Team`).
4. Enter a **From Address** — this must be a verified email address or domain within your Brevo account (e.g., `privacy@company.com`).
5. Select **Send Test Email**, then **Send Email** to confirm your configuration has been successfully connected. You will receive a test email from the address entered.
6. Select **Save Sender**.

### Multi-Brand Accounts

If your account has Multi-Brand enabled, you can add additional senders and associate them to specific groups. When a data subject request is submitted for a group, email communications will be sent from that group's configured sender. If no sender is assigned to a group, the default sender configured when the mailer was connected will be used.

## Next Steps

Now that you've successfully connected the integration, check out the following resources:

- [Transactional Mailer - Deliverability Testing](https://docs.datagrail.io/docs/request-manager/getting-started#mailer-configuration--deliverability-testing)
- [Whole Record Deletion](https://docs.datagrail.io/docs/request-manager/request-processing/overview#whole-record-deletion)
- [Access Request Lifecycle](https://docs.datagrail.io/docs/request-manager/request-processing/privacy-right/access)
- [Deletion Request Lifecycle](https://docs.datagrail.io/docs/request-manager/request-processing/privacy-right/deletion)

## Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

- Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

- Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See [Before You Start](https://docs.datagrail.io/docs/integrations/connection-instructions/sendinblue/#before-you-start) to review these requirements.

## Technical Details

| Access Type | Synchronous |
| Deletion Type | Synchronous (Whole Record) |

Need help?

If you have any questions, please reach out to your dedicated Account Manager or contact us at [support@datagrail.io](mailto:support@datagrail.io).

_Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material._