Sailthru Integration Documentation

This documentation for the Sailthru integration describes the technical capabilities of this integration, including authorization, scopes/permissions, and utilized endpoints. For more information on how to integrate Sailthru, visit our connection instructions.

Version

This integration utilizes the Sailthru REST API.

Base URL

The base URL used for all Sailthru API endpoints:

https://api.sailthru.com

Endpoints Utilized

DataGrail uses the following endpoints to authorize and test the connection:

Authentication & Authorization

The DataGrail Sailthru integration connects using API Key authentication which requires an API Key and Secret Key.

Sensitive Credentials
Publicly exposing your API credentials can allow unauthorized access to Sailthru API endpoints by a third party. DataGrail stores your API credentials encrypted and protected.

Limits

Limits in Sailthru are calculated using the leaky bucket algorithm. All requests that are made after rate limits have been exceeded are throttled and an HTTP 429 Too Many Requests error is returned. Requests succeed again after enough requests have emptied out of the bucket.

• DataGrail supports requests throttling to stay within 70-80% of specified service rate limits.
• DataGrail processes API responses with HTTP 429 status to interrupt requests, waiting and retrying (using an exponential backoff strategy).

Capabilities

Access

DataGrail's Sailthru integration provides Synchronous Access capabilities for the following supported identifier category: Email.

Data Interactions

For Access requests, DataGrail will take the following actions:

1. Search a user whose ID matches the configured identifiers.
2. If a user match is found:
   • Retrieve all campaigns by scheduled status method.
   • Search matching list value to the users lists.
   • Collect campaigns related to the user.

Endpoints Utilized

Deletion

DataGrail's Sailthru integration provides Synchronous Deletion capabilities for the following supported identifier category: Email.

Data Interactions

For Deletion requests, DataGrail will take the following actions:

1. Delete a user including any associated records such as purchase and pageview information.

Endpoints Utilized

Opt Out

DataGrail's Sailthru integration provides Opt Out capabilities for the following supported identifier category: Email.

Data Interactions

For Opt Out requests, DataGrail will take the following actions:

1. Search a user whose ID matches the configured identifiers.
2. If a user match is found:
   • Analyze value of optout_email status.
   • Update users optout_email status according to the customer request.

Endpoints Utilized

Need help?

If you have any questions, please reach out to your dedicated Account Manager or contact us at support@datagrail.io.
Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.